AircraftMX LLC – Terms of Service

Last Updated: March 1, 2025

1. Introduction

Welcome to AircraftMX, a digital platform provided by AircraftMX LLC ("AircraftMX," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the AircraftMX web application and related services (collectively, the "Service"). By using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 18 years old and capable of entering into a binding agreement to use our Service. By registering, you represent and warrant that you meet these requirements.

3. Account Registration and Security

To access the Service, you must create an account and provide accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and are fully responsible for all activities that occur under your account. Notify us immediately of any unauthorized use or security breach.

4. Subscription and Billing

a. Subscriptions: Access to the Service requires a valid subscription. Subscription tiers, pricing, and features are outlined on our website and may be updated from time to time.

b. Free Trial: AircraftMX may offer a time-limited free trial, after which a paid subscription is required.

c. Billing: Subscriptions are billed in advance on a monthly or annual basis, depending on the plan selected.

d. Auto-Renewal: Subscriptions automatically renew unless canceled before the renewal date.

e. Cancellation and Refunds: You may cancel your subscription at any time via your account settings. We do not offer prorated refunds for partial periods unless required by law.

5. Use of the Service

a. License: AircraftMX grants you a limited, non-exclusive, non-transferable license to use the Service solely for your personal or business aircraft maintenance tracking.

b. Restrictions: You may not:

  • Use the Service for any unlawful or unauthorized purpose.
  • Modify, reverse engineer, or create derivative works of the Service.
  • Share your login credentials with others.
  • Use automated means to access the Service without permission.

c. Advisory Nature of Information: The Service may provide general suggestions, pre-loaded maintenance interval templates, access to publicly available regulatory data (such as FAA Airworthiness Directives), and manufacturer Service Bulletins for convenience only. These tools are offered for informational purposes and are not a substitute for a certified mechanic's judgment, official guidance from manufacturers, or applicable regulatory requirements. Use of this information is entirely at your own discretion and risk.

6. Data and Privacy

a. Privacy Policy: Our practices regarding the collection, use, and protection of personal and aircraft data are detailed in our Privacy Policy.

b. Data Ownership: You retain all rights to your aircraft maintenance data and content entered into the Service.

c. License to AircraftMX: You grant us a non-exclusive, royalty-free license to use, process, and display your data solely for providing the Service.

d. Accuracy of Maintenance Data: AircraftMX does not guarantee the completeness, accuracy, or current status of any maintenance templates, regulatory data, interval suggestions, or reference materials provided through the Service. It is your sole responsibility to verify all maintenance requirements for your aircraft and ensure compliance with applicable laws and standards.

7. User Content

a. Ownership: You retain ownership of the content you input or upload.

b. Responsibility: You are solely responsible for ensuring the legality, accuracy, and completeness of all data you provide.

c. Third-Party Rights: You agree not to upload content that infringes on any third party's rights.

8. Service Availability and Updates

We strive to keep the Service available at all times but do not guarantee uninterrupted access. We may update or modify the Service at any time with or without notice.

9. Intellectual Property

All content, code, trademarks, and other intellectual property associated with the Service (excluding User Content) are the property of AircraftMX LLC or its licensors. You may not use any of our intellectual property without prior written consent.

10. Disclaimers and Limitation of Liability

a. No Warranty: The Service is provided on an "as-is" and "as-available" basis, without warranties of any kind, either express or implied. AircraftMX LLC does not warrant that the Service will be error-free, uninterrupted, or complete, nor does it warrant the accuracy or reliability of any information provided through the Service.

b. Maintenance Responsibility Disclaimer: AircraftMX is a digital tool designed to assist aircraft owners and operators in organizing and tracking aircraft maintenance. AircraftMX does not perform maintenance, certify compliance, or provide legal or technical advice. You acknowledge and agree that:

  • It is entirely and exclusively your responsibility to ensure your aircraft is properly and lawfully maintained in accordance with all applicable laws, regulations, manufacturer guidelines, airworthiness directives, and service bulletins.
  • AircraftMX LLC is not responsible for verifying or enforcing compliance with any regulatory or manufacturer requirement.
  • Any maintenance interval suggestions, service templates, or regulatory data made available through the Service are informational only, may not be complete or current, and must be independently validated by you or your authorized mechanic.
  • Under no circumstances will AircraftMX LLC be liable for damages or losses arising from maintenance decisions made based on data, tools, templates, or suggestions provided by the Service.

c. Limitation of Liability: To the fullest extent permitted by law, AircraftMX LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to aircraft damage, regulatory violations, grounding, loss of use, injury, or loss of life, resulting from or related to your use of the Service, regardless of the theory of liability and even if advised of the possibility of such damages.

11. Indemnification

You agree to defend, indemnify, and hold harmless AircraftMX LLC, its officers, directors, employees, agents, licensors, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:

  • Your use of or reliance on any aspect of the Service;
  • Your failure to maintain an aircraft in compliance with applicable laws and regulations;
  • Any inaccuracy or incompleteness of the data you input into the system;
  • Any dispute between you and a mechanic, technician, or third party regarding maintenance actions, compliance, or recordkeeping.

12. Termination

We may suspend or terminate your account at any time for any reason, including violation of these Terms. Upon termination, your right to access the Service will cease immediately.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Tennessee, without regard to its conflict of laws principles. Any dispute arising out of or related to these Terms shall be resolved exclusively in the state or federal courts located in Hamilton County, Tennessee.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will provide notice via the Service or by email. Continued use of the Service after the changes take effect constitutes your acceptance of the revised Terms.

15. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

AircraftMX LLC
1433 Williams Street
Chattanooga, TN 37408
Email: support@aircraftmxapp.com